House of Maguie Reviews
Based on 4 customer reviews from our shopper community, House of Maguie's overall rating is 2.0 out of 5 stars and 50% of reviewers recommend this brand, which indicates that this brand is not as good as expected by most customers.
4 Reviews
Overall Rating
5 Stars
0
4 Stars
0
3 Stars
2
2 Stars
0
1 Star
2
Good Value
0.0
Price & Quality
0.0
Shipping & Delivery
0.0
Customer Service
0.0
Return Policy
0.0
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All Reviews (4)
sadbird314
December 20, 2022
"POOR customer policy"
POOR customer policy
Nice designs, but terrible customer policy.
No free returns, no refunds for sale items. Short return window ( 14 days since order DATE, which leaves you with roughly a week to receive and post back). If you are ordering and assuming that this is a standard customer policy store, this is not true. You have to be VERY careful, otherwise they'll take your money and you'll get a credit note with a year only to use. And there are not that many styles and sizes to choose from. I tried explaining this, and there was a solution to my situation ( I could ship back the dress that I kept with tags attached and re-purchased using credits), but their response was very rigid.
I regret ordering from this store, do not recommend.
Nice designs, but terrible customer policy.
No free returns, no refunds for sale items. Short return window ( 14 days since order DATE, which leaves you with roughly a week to receive and post back). If you are ordering and assuming that this is a standard customer policy store, this is not true. You have to be VERY careful, otherwise they'll take your money and you'll get a credit note with a year only to use. And there are not that many styles and sizes to choose from. I tried explaining this, and there was a solution to my situation ( I could ship back the dress that I kept with tags attached and re-purchased using credits), but their response was very rigid.
I regret ordering from this store, do not recommend.
0
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DevonPatterson
January 13, 2022
"Refunded less than i paid"
I paid £294.99 for two items. I paid £6.99 postage. I then paid a further £6.99 to return the items recorded delivery. But yet they refund me £288!!!
The money isnt the issue the fact that they think its ok to keep my money when i have returned items!! What am i still paying for???
If every company did this we would all be out of pocket this is ridiculous and deceitful
The money isnt the issue the fact that they think its ok to keep my money when i have returned items!! What am i still paying for???
If every company did this we would all be out of pocket this is ridiculous and deceitful
0
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